Refund & Exchange Policy
Any item deemed unsuitable for resale due to different packaging, misuse, alterations or damage will not be accepted by Twenty-Two Beads and will be returned to the customer. If you wish to exchange the items you purchased for a different size or color, please contact us.
We are happy to exchange or refund faulty products provided that we are formally informed by an e-mail within 7 days of receiving the items. However, the exchange process can take up to 7 days. In the event of a faulty product or shipment we will cover the shipping costs.
Changing your Mind
It is okay to change your mind. We are happy to exchange or refund your order. However, we must be informed within 7 days of receiving your items. If you are willing to return or exchange some of your items please send them to the following address. For correspondence please use "email@example.com".
Items which is not eligible for Return or Exchange policy
Rings and Cufflinks are not eligible for refund or exchange policy however its eligible for resizing process.
Also customized items in not eligable for refund or exchange process but eligable for re-modification.